Need more information? Here are some Facts
The key facts - an overview
A holiday with all the family should be well organised! Here you will find answers to the most frequently asked questions. If you require any additional information: please get in touch with your question, we will be happy to help! Simply call us on our phone number +43 5284 20052 or email info@no-spam.farmresort.no-spam.at.
It’s great to have you here!
The old tradition is that, once you exceed 1,000m above sea level in Tyrol, life becomes more informal and Austrians use the informal form of you, ‘du’... This applies to us too and rightly so at 1,250m! And also at the Farm Resort where we love children. So you can address Walter informally simply as ‘Farmer Walter’.
Check-in
Your chalet or holiday apartment will be ready for you from 15.00. If you wish to arrive earlier than this, your children are welcome to explore the adventure playground and farm. When you arrive, please park your car in the car park by the entrance and check in at the new main building (without your luggage) where you will find the Restaurant Erbhofa and reception.
Check-out
Please vacate your chalet or holiday apartment by 9.30. After that, you can say your goodbyes to the cows, hares and goats! A last-minute late check-out is possible and a supplement of €50 is payable to stay up to 12.00 and €100 up to 17.00.
Please do not bring pets
Please note that no pets from outside can be brought onto the site because we are a farm and because of our many younger guests.
Accepted payment methods
- Cash
- EC Card
- Visa Card
- Master Card
You are welcome to settle your bill the evening before you leave.
Deposit payment
When you place the reservation, a deposit payment of 30% of the total cost is due for payment and is payable within one week of booking.
Bank details
For your holiday at the Family Chalet
Account holder: Geislerhof Chalets GmbH
IBAN: AT04 2051 0012 0000 3430
BIC: SPSCAT22XXX
For your holiday at the Farmhouse Apartment
Account holder: Geislerhof Gabi Geisler
IBAN: AT82 2051 0000 0156 1885
BIC: SPSCAT22XXX
Terms of cancellation
Cost-free cancellation is possible up to 3 months before the planned arrival date. After this, the following terms of cancellation apply:
- 40% of the total package price on cancellations made up to 1 month prior to the arrival date
- 70% of the total package price on cancellations made up to 1 week prior to the arrival date
- 90% of the total package price on cancellations made less than 1 week prior to the arrival date.
Mountain adventures for all ages
We love and live for the mountains and have put together some exciting excursion and tour tips for all ages. We recommend that you visit reception so we can find something to suit your requirements.
Ski and sports store
Every chalet is fitted with its own sports storage area incl. a shoe dryer. In the farmhouse, you can store and dry your sports equipment in the ski store.
Cots & high chairs
We have cots and high chairs available and can provide them free-of-charge. Please reserve them in advance. Thank you!
Bed guards for bunk beds
Don’t worry - our bunk beds are fitted with bed guards or can be fitted with bed guards, if required.
Darkened rooms
All bedrooms can be darkened with black-out curtains.
Farmyard produce
At reception, you can purchase produce from our farm such as Gabi’s popular home-made yoghurt, eggs from our hens, fresh milk from "Kupfnerhof" and jams. Gabi also sources lots of great products from the region which you can take home to enjoy or consume in your chalet. What about some bath essence for your natural stone bathtub or fragrances for your sauna session?
Accessibility
The Restaurant Erbhofa has disabled access both within and to the restaurant. The farm, farmhouse and chalets do not have disabled access.
Smoking
All of the buildings including all the stables and barns at the farm are non-smoking. Please smoke only on the terraces.
Washing machine
You can use the washing machine and dryer at the farmhouse on payment of a small fee.
Snow chains
In winter, snow chains may be required at all times, depending on the weather conditions. Please prepare for this in advance!
WiFi
Free WiFi is available in the chalets, at the farmhouse and at the Restaurant Erbhofa.
“You ask, we answer! Send us your questions to info@no-spam.farmresort.no-spam.at or call us. We are happy to help you!"